Privacy Policy
Last updated: 03-03-2026 UTC +00
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information we collect
- Contact information you provide when you submit an inquiry (name, email, etc.)
- Inquiry content and related communications
- Technical data (IP address, browser/device information, pages visited)
- Cookies and similar technologies (see details below)
Cookies and Local Storage
What are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website function correctly and securely.
Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| token | Authentication session for admin panel | 2 hours | Strictly Necessary |
| csrf_token | Cross-site request forgery protection | 24 hours | Strictly Necessary |
| geo_banner | Geographic region indicator for cookie banner display | Session | Strictly Necessary |
All cookies listed above are strictly necessary for the website to function. They cannot be disabled. The `csrf_token` cookie is set automatically when you visit any page to protect against cross-site request forgery. The `token` cookie is only set when an administrator logs in. The `geo_banner` cookie is set automatically by the server to determine whether to display the cookie notice based on your geographic region; it contains only a value of 0 or 1 and no personal information.
Local Storage
We also use your browser's local storage to remember your preferences:
- Language preference — to display the site in your chosen language
- Theme preference — to maintain your selected color theme
- Cookie consent status — to remember that you have been informed about our cookie usage
These are functional preferences stored only on your device and are never transmitted to our servers.
Third-Party Cookies
This website does not use any third-party cookies, analytics trackers, or advertising technologies.
Managing Cookies
You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies may prevent parts of the website from functioning correctly.
How we use information
- Provide and operate our website and services
- Respond to inquiries and provide support
- Improve and secure our website and services
- Comply with legal obligations
Legal Basis for Processing (EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:
- Legitimate Interest — setting strictly necessary cookies (csrf_token, token) and collecting server logs (IP address, browser info) to operate and secure the website.
- Pre-contractual Measures — processing contact form submissions and quote requests to respond to your inquiry.
- Legal Obligation — retaining certain data where required by applicable law.
- Consent — storing your language/theme preferences in local storage, based on your acknowledgement via the cookie banner. You may withdraw consent at any time by clearing your browser storage.
Data Sharing and Recipients
We do not sell, rent, or trade your personal data. We may share limited data with the following categories of recipients solely to operate our website and services:
- Email delivery provider — We use Amazon SES to send transactional emails (e.g., quote confirmations). Only the email address and message content are transmitted.
- Hosting provider — Our server infrastructure provider may process server logs containing IP addresses as part of normal operations.
We do not share data with advertisers, data brokers, social media platforms, or any other third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Data Transfers
Our servers are located in United States. If you access our website and services from outside this country, your data will be transferred to and processed in United States.
We use Amazon SES (us-east-1) for email delivery, which may involve transferring your email address to a different jurisdiction.
Where data is transferred outside the European Economic Area, the United Kingdom, or Switzerland, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission; or
- An adequacy decision by the relevant authority; or
- The transfer being necessary for the performance of a contract at your request.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent (where processing is based on consent)
Supervisory Authority
If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection supervisory authority if you believe your personal data has been processed in violation of applicable law.
A list of EEA supervisory authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Data Controller
Runzio Tech Co., Ltd. Taojing Business Building, Minbao Rd, Shenzhen, Guangdong, China, 518131 Email: sales@runziotech.cn
Contact
For privacy-related requests or questions, please contact us at sales@runziotech.cn or via the contact form on our Contact page.
Language
This Privacy Policy may be provided in multiple languages for your convenience. In the event of any inconsistency or discrepancy between a translated version and the original English version, the English version shall prevail and govern.